Data protection

Riolampe privacy policy.


This Privacy Policy describes how Riolampe (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use or make a purchase on our Services (the "Site") or otherwise communicate with us (collectively, “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor or other person whose information we have collected in accordance with this Privacy Policy.

Please read this privacy policy carefully. By using and accessing the Services, you agree to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy We may change this Privacy Policy

from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the last updated date, and take any other steps required by applicable law.

How we collect and use your personal information In order to provide the Services, we collect and have personal information in the last 12 months

collected about you from a variety of sources as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable Terms of Use, and use the Services, our rights and the rights of our users or to protect or defend others.

What personal data we collect

The types of personal information we receive about you depends on how you interact with our website and use our services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we receive directly from you

Collect information that you provide to us directly through our Services may include:

- Basic contact details such as name, address, telephone number, email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address and phone number.
- Account information such as username, password and security questions.
- Shopping information, including which items you view, add to your cart, or add to your wish list.
- Customer support information, including information you provide when communicating with us, such as: B. when you send a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may result in your inability to use or access these features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels and similar technologies (“Cookies”) for this purpose. Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.

Information we receive from third parties

Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as: E.g.:

Companies that support our website and services, such as: B. Shopify.
- Our payment processors who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment, to fulfill your orders and to provide you with the products or services you have requested, in order to fulfill our contract to fulfill with you.
- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically track certain information using online tracking technologies such as pixels, Web beacons, software developer kits, third-party libraries and cookies collect.

Any information we receive from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of any information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the Third Party Sites and Links section below.

How we use your personal information

use - provision of products and services. We use your personal information to provide you with the Services, to fulfill our contract with you, including to process your payments. To fulfill your orders, to send you notifications regarding your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, facilitate returns and exchanges and to enable you to publish reviews.
- Marketing and advertisement. We use your personal data for marketing and promotional purposes, e.g. B. to send marketing, advertising and promotional communications by email, SMS or postal mail and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our website and other websites.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password or other login details with anyone. If you believe your account has been compromised, please contact us immediately.
- Communication with you. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest to be able to respond to you, provide you with effective services and maintain our business relationship with you.

Cookies

Like many other websites, we use cookies on our website. For specific information about the cookies we use to power our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and services (including remembering your actions and preferences), perform analytics and better understand user interaction with the services (in our legitimate interest to administer the services). improve and optimize). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products and advertising on our website and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may have a negative impact on your user experience and may result in some of the Services, including certain features and general functions, no longer functioning properly or being unavailable. In addition, blocking cookies cannot completely prevent how we share information with third parties, such as: B. our advertising partners.

How We Disclose Personal Information In certain circumstances, we may disclose your personal information

to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

To vendors or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and promote you. [[NOTE TO MERCHANTS: INSERT THE FOLLOWING SENTENCE IF USING SHOPIFY'S ADVERTISING SERVICES, SUCH AS SHOPIFY AUDIENCES]] [For example, we use Shopify to support personalized advertising with third-party services]. Our business and marketing partners will use your information in accordance with their own privacy policies.
- If, with your consent, you instruct, request or otherwise consent to us sharing certain information with third parties, e.g. B. to send you products or through your use of social media widgets or login integrations.
- With our affiliated companies or otherwise within our group of companies, in our legitimate interest in running a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable Terms of Use and to protect the Services, our rights and the rights of our users or others to protect or defend.

We have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users in the last 12 months for the purposes set out in "How we collect and use your personal information" and "How we disclose personal information" above: Category:



- Identifiers such as basic contact details and certain order and account information
- Commercial information such as order information, purchasing information and information
to customer support- Internet or other similar network activities, such as: B. Usage Data

Categories of recipients:

- Vendors and third parties who provide services on our behalf (e.g. internet service providers, payment processors, fulfillment partners, customer service partners and data analytics providers)
- Business and marketing partners -
Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

[[NOTE TO MERCHANTS - INSERT THE FOLLOWING PARAGRAPH AND LIST IF YOU USE SHOPIFY'S ADVERTISING SERVICES SUCH AS SHOPIFY AUDIENCES OR ENGAGE IN ANY OTHER ACTIVITY THAT IS CONSIDERED "SELLING" OR "SHARING" PERSONAL DATA OR PROCESSING PERSONAL DATA MAY BE CONSIDERED FOR “TARGETED ADVERTISING”]]We

have "sold" and "shared" (as those terms are defined under applicable law) personal information in the last 12 months to engage us in advertising and marketing activities as follows.

Category of personal data

- Identifiers such as basic contact details and certain order and account information - Commercial information such as records of products or services purchased and purchasing information
- Internet or other similar network activity, such as: B. Usage Data

Categories of recipients

- business
and marketing partners

User-Generated Content The Services may allow you to post product reviews and other user-generated content

to publish. If you choose to submit User-Generated Content to a public area of ​​the Services, such Content will be public and accessible to anyone.

We have no control over who has access to the information you provide to others and cannot ensure that parties who have access to that information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available or for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third party websites and links Our website may contain links

to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information contained on such websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without their use by us or third parties is restricted. The inclusion of such links by us does not in itself imply any endorsement of the content on such platforms or their owners or operators, unless disclosed on the Services.

The

Services are not intended for use by children and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details provided below to request deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we are "sharing" or "selling" (as those terms are defined under applicable law) personal information of anyone under the age of 16.

[[NOTE TO MERCHANTS: PLEASE CONSULT LEGAL PROFESSIONAL IF YOUR WEBSITE IS POINTED AT CHILDREN, AS MORE SPECIFIC DISCLOSURES MAY BE REQUIRED.]]

Security and retention of your data

Please note that no security measures are perfect or impenetrable and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels to transmit sensitive or confidential information to us.

How long we keep your personal data depends on various factors, such as: B. whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute but may only apply in certain circumstances and in certain cases we may refuse your request to the extent permitted by law.

- Right of access/information. You may have the right to request access to the personal data we hold about you, including details about how we use and share your data.
- Right to deletion. You may have the right to request that we delete personal data that we hold about you.
- Right to rectification. You may have the right to request that we correct any inaccurate inaccuracies; Personal information we hold about you.
- Right to data portability. In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.


- The right to opt-out of sales, distribution or targeted advertising. You may have the right to direct us not to "sell" or "share" your personal information, or to opt-out of processing your personal information for purposes that qualify as "targeted advertising" within the meaning of applicable data protection laws. Please note that if you visit our website with Global Privacy Control's opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to "sell" or "share" information for the To reject the device and browser you use to visit the website.



- Right to restrict and/or refuse the use and disclosure of sensitive personal information. You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to what is necessary to provide the services or goods reasonably expected by an average person.
- Restriction of processing: You may have the right to ask us to stop or restrict the processing of personal data.
- Withdrawal of consent: If we rely on consent to process your personal data, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by replying directly to our rejection.
- Managing communication preferences: We may send you promotional emails and you can unsubscribe from receiving these emails at any time using the unsubscribe option displayed in our emails to you. If you unsubscribe, we may continue to send you non-promotional emails, such as: B. via your account or orders you have placed.

You can exercise any of these rights when stated on our website or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as: B. Your email address or account information before we can provide a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before accepting such a request from an Agent, we will require that the Agent provide proof of your authorization to act on your behalf and may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.



We use Shopify's ad services, such as: B. Shopify Audiences to personalize the advertising you see on third-party websites. To prevent Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.

Complaints If you have complaints

If you have any questions about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you have the right to appeal our decision by contacting us using the contact details provided below or by submitting your complaint to your local data protection authority.



Please note that we may transfer, store and process your personal information outside of the country in which you live, including the United States. Your personal data will also be processed by employees and external service providers and partners in these countries.
When we transfer your personal data outside of Europe, we will rely on accepted transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the competent authority of the United Kingdom, unless the data transfer is to a country that has an appropriate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, send us an email to riolampe23@gmail.com or contact us at Pappelweg 14, Muttenz, Baselland, 4131, Switzerland.

For the purposes of applicable data protection law